Say AI (“we”, “us”, “our”) is a product of Saygrass Ltd. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Who We Are

Say AI is operated by:

Saygrass Ltd
Email: [email protected]
Website: https://aisaygrass.com

2. What Information We Collect

We may collect and process the following types of personal data:

Full name

Email address

Phone number

Business information (if applicable)

Messages and enquiries submitted via forms or chat

Usage data (how you interact with our website or platform)

Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use your personal data to:

Provide and manage our CRM and AI services

Respond to enquiries and customer support requests

Process bookings, quotes, or service requests

Improve our website, services, and user experience

Send important service updates

Send marketing communications (only where consent is given)

4. Legal Basis for Processing

We process your data based on:

Contract – to provide services you request

Legitimate interests – to improve and grow our business

Consent – for marketing communications

Legal obligations – where required by law

5. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

Hosting providers

CRM and software tools

Payment processors

Analytics services

All third parties are required to handle your data securely and in compliance with applicable laws.

6. Data Storage & Security

We take appropriate security measures to protect your data from:

Unauthorised access

Loss or misuse

Disclosure or alteration

Your data is stored securely and only accessed when necessary.

7. Data Retention

We retain your data only for as long as necessary to:

Provide our services

Meet legal and regulatory obligations

Resolve disputes

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Request data portability

To exercise your rights, contact us at:
[email protected]

9. Cookies

Our website may use cookies to:

Improve your browsing experience

Analyse website traffic

Understand user behaviour

You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Saygrass Ltd
Email: [email protected]
Website: https://aisaygrass.com